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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Yes, Whitechapel charge a fee and (perhaps
unwisely or unreasonably) some other firms do not. I cannot imagine that this
(£80) would anything like cover Whitechapel’s actual time and expenses in
making a visit and providing a professionally written proposal, but it does
perhaps go some way to ensure that an enquiry is serious and they are not
simply being asked to provide a second or third bid for competitive reasons
where there is already a strong preference for a particular founder or firm,
and the decision is (in effect) already made. And dare I further suggest that
they might be concerned about people simply using them to provide free advice that
could later be communicated to another lower price bidder or incorporated into
a DIY project. I am not of course suggesting that you would attempt any of these
things, but I can think of ringers who would and have!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>As others have pointed out, it is not very
usual for firms in other fields of engineering to charge for sales calls, but you
won’t find many who will not charge for what is often in effect a fairly
detailed design and firm estimate, or technical support. For example, in the
process contracting industry it is not at all uncommon for firms to spend many
hours in such pre contract activity and for their prospective customers to pay
for the work either directly, or indirectly offset against a subsequent contract
award. Conversely, if you only want a budget costing, and can supply the
necessary information, I would imagine Whitechapel might provide it without
charge. So I think it rather depends on the purpose of the enquiry and what you
expect as a result of it. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>This all brings to mind a John Ruskin quotation
that the late Ray Ayres referred to (and attempted to quote) in a Ringing World
article published shortly before his death. “There is scarcely anything
in the world that some man cannot make or do a little worse, and sell a little
more cheaply. The person who buys on price alone is this man's lawful prey”.
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Sorry to ramble on, but may be a slightly
different perspective to some others!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Steve<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><strong><b><font size=1 color=gray face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:gray'> </span></font></b></strong><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
bellhistorians@yahoogroups.com [mailto:bellhistorians@yahoogroups.com] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Richard Grimmett<br>
<b><span style='font-weight:bold'>Sent:</span></b> 19 March 2010 18:19<br>
<b><span style='font-weight:bold'>To:</span></b> bellhistorians@yahoogroups.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Bell Historians]
Whitechapel charges</span></font><span lang=EN-US><o:p></o:p></span></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p style='margin-bottom:12.0pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Is it usual policy for Whitechapel to charge a fee (of
£80 for us) to <br>
visit a tower when asked to quote for a new ring of bells?<br>
<br>
I have not come across this before (not that I have done or been <br>
involved with many projects). Other companies are not making any charge.<br>
<br>
The £80 would be offset should they be awarded the job.<br>
<br>
What is the experience of others on the list please?<br>
<br>
Thanks<br>
Richard Grimmett<o:p></o:p></span></font></p>
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